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Microsoft Teams Incident - TM907891 *Resolved*
Final Microsoft Status We've routed the affected call requests to a healthy portion of service infrastructure and confirmed through monitoring service telemetry that impact has been remediated. User Impact Any user attempting to make calls routed ...
Microsoft Teams Incident - TM1022107 *Resolved*
Final Microsoft Status Mar 3, 2025, 2:50 PM CST Our fix was successfully deployed. After an extended period of monitoring, we’ve confirmed through telemetry that service is restored and impact has been fully remediated. Impact Users expecting to make ...
Remove Phone Number Assignment
This guide outlines the steps to deactivate a phone line for an employee who is no longer with TeamVenti. What You'll Need: Username of the terminated employee Additional Options: Number Status: Indicate whether you want the phone number to be: ...
Reassign Phone Number
This guide explains how to reassign a phone line from a terminated employee to a new employee at BlueSky UC. What You'll Need: Email address of the terminated employee (who currently has the phone line) Email address of the new employee who will ...
Issues with Voicemails
This guide will help you report issues with receiving voicemails from auto attendants or call queues at BlueSky UC. How to Report the Issue: There are two ways to submit a request to our Support team: Support Portal: Open a ticket through our Support ...