Remove Phone Number Assignment
This guide outlines the steps to deactivate a phone line for an employee who is no longer with TeamVenti.
What You'll Need:
Additional Options:
- Number Status: Indicate whether you want the phone number to be:
- Parked: This holds the number for future use and prevents it from being reassigned.
- Released: This makes the number available for reassignment to another employee.
- Call Forwarding: (Optional) You can choose to forward calls from the deactivated number to another employee or a different phone number.
How to Deactivate:
There are two ways to submit a request to deactivate a phone line:
- Email: Send an email to our support team at support@blueskyuc.com
In your request, please include:
- Username of the terminated user: This helps identify the specific phone line to be deactivated.
Additional Information (Optional):
- Number Status: Indicate your preference for parking or releasing the phone number.
- Call Forwarding: (Optional) Provide the details of the employee or number you want calls forwarded to (if applicable).
What Happens Next?
Our Support team will receive your request and process it within 24-48 hours based on the information you provide. They might contact you for any clarification if needed.
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