Reassign Phone Number

Reassign Phone Number

This guide explains how to reassign a phone line from a terminated employee to a new employee at BlueSky UC.

What You'll Need:

  • Email address of the terminated employee (who currently has the phone line)
  • Email address of the new employee who will receive the phone line

Optional:

  • Auto Attendants or Call Queues: Specify if the new user needs access to any specific auto attendants or call queues used for answering calls.

How to Reassign:

There are two ways to submit a request to reassign a phone line:
  1. Support Portal: Open a ticket through our Support Portal by clicking this link: BlueSky Portal (blueskyuc.net)
  2. Email: Send an email to our support team at support@blueskyuc.com

In your request, please include:

  • Email of Terminated User: This identifies the phone line you want to reassign.
  • Email of New User: This specifies who will receive the phone line.

Additional Information (Optional):

  • Auto Attendants/Call Queues: If applicable, list the specific auto attendants or call queues the new user requires access to.

What Happens Next?

Our Support team will receive your request and process it within 24-48 hours based on the information you provide. They may reach out if they need further details.


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